Privacy Policy
Scotcrest Uniforms Limited – Privacy Policy
Scotcrest Uniforms Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or services.
Scotcrest Uniforms Limited is the data controller responsible for your personal data.
This policy is effective from 1 January 2026 and may be updated from time to time.
What Information We Collect
We may collect and process the following information:
- Name
- Contact details, including email address and telephone number
- Delivery and billing address
- Order and payment information
- Demographic information such as postcode
- Information relevant to customer enquiries, surveys or offers
How We Use Your Information
We collect and use your information to:
- Process and fulfil orders
- Manage payments, delivery and returns
- Communicate with you about your order
- Improve our products and services
- Keep internal records
- Comply with legal and regulatory obligations
Where you have opted in, we may also send promotional emails about products or offers that may be of interest to you. You can opt out at any time.
Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
- Performance of a contract (to fulfil your order)
- Legal obligation (for accounting and tax purposes)
- Legitimate interests (to improve our services)
- Consent (for marketing communications, where applicable)
Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties where necessary, including:
- Courier and delivery services
- Payment processing providers
- IT and website service providers
- These parties only receive the information required to perform their services and are required to protect your data.
How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
Security
We are committed to ensuring your information is secure. Suitable physical, electronic and managerial measures are in place to safeguard the information we collect online.
Cookies
Our website uses cookies to improve your experience and analyse website traffic.
Cookies are small files placed on your device that help us understand how visitors use our website. This information is used for statistical purposes only.
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Links to Other Websites
Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of external websites. Please review their privacy policies separately.
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict processing
- Withdraw consent for marketing at any time
- Request data portability where applicable
To exercise any of these rights, please contact us using the details below.
Contact Details
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Scotcrest Uniforms Limited
62 Clark Street
Airdrie
ML6 6DW
Email: sales@scotcrest.co.uk
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.